EXCHANGE/RETURNS

EXCHANGE / RETURNS:

If you change your mind about an item you must notify us within 14 days after having received your purchase and ship it to Immortal rags within the following 14 days from having notified us. 

The 14 day period starts on the day the order is delivered.

The request for cancellation must be notified to us no later than 14 after the delivery, and be with us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal.

We offer free exchanges to different products/ a voucher, but for returns you must make your own freight label.

Make sure that the product is still in perfect condition with undamaged packaging and tags still attached. We reserve the right to refuse any returns that do not match with these criteria:

Place the product in a shipping box or plastic bag. 

Enclose the original sales receipt to the product. 

Send the package to:

 

IMMORTAL RAGS

TÅRNVEJ 4, 1, KØGE, 4600 DENMARK

IMMORTALRAGS22@GMAIL.COM

PHONE NUMBER

+45 61 31 35 63